The best thing about this product is that it's easy to use for newbies as well as advanced users. It has many features which make your life easier while managing an online hotel or resort. I have used other products like Amadeus but there was nothing special in them compared to Hotels iDeck. They should add more options of booking rooms and also some additional features related to room service etc. We are using this software at my workplace (Hotel) and we can manage our entire operations from one place only!