Bought 4 to use on my air conditioner window units, 2/4 units arrived with broken levels, 0/4 installed successfully. I'm a handy girl, they're annoying with their horrible instructions and the installation process makes it so easy to throw bolts, nuts and washers out the window. I really tried. (And yes, I threw the last block out the window onto the front yard, it was such a horrible act.) Forget the disappointment, buy something less horrific. I wasted my money (now that the refund period has passed), don't repeat my mistake. Terrible, terrible, terrible, but at least they were cheaper than the other options available.
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