Header banner
Revain logoHome Page
Sean Flint photo
1 Level
787 Review
56 Karma

Review on Woder Gen3 Q12 R Replacement Cartridge 10K S Types: Enhance Water Quality with Ease by Sean Flint

Revainrating 4 out of 5

Replacement Filter LEAKS BAD! No product support.

Bought for a future replacement because I believed in this product. Many months later when I replaced the replacement filter it was leaking badly. I know the replacement was defective because when the old filter was put back there was no leak. Now I don't have fifty bucks because I'm sure Worder products can be trusted. Otherwise no complaints, but leaking water everywhere is a pretty big problem for an under-counter filter. Worder's product support is very poor. While Woder encourages customers to buy replacement filters when purchasing the entire system, he doesn't realize that my problem arose three years later with a faulty new replacement filter in the box. Based on the date of purchase, I was informed that the warranty was no longer valid. Buyer Warning. There are many other water filtration systems. Update: After a long process of understanding the situation, Worr has finally completed its technical support. You kindly and quickly sent me a replacement filter. This water filter system is first-class and ensures fresh water taste for a very long time after a filter change.

Pros
  • Water filtration and softening
Cons
  • Crumpled packaging