I had trouble navigating the website when I placed my order and was annoyed by the unclear product descriptions. I placed a number of orders, therefore I was dismayed to discover that some of the things were missing and others were damaged when the delivery finally came. To make matters worse, I encountered incompetent and disrespectful individuals when I attempted to contact Voltstorm's customer service to remedy the issue. They wouldn't give me a refund or a replacement, so I was stuck with broken and useless things. Overall, using Voltstorm was a DIY disaster for me. I won't be using this internet company again and will hunt for a more dependable supplier for my home renovation requirements.