I like that it has helped me to monitor my operations in real time. The program is simple to use and the price is cheap, as compared with other similar programs. It can be used for monitoring of different things such as the status of our employees, equipment and even the amount of inventory we have. I do not like that the program does not have more features. I think that if there was more features, it would become better. It is very helpful because you can track all processes from anywhere. It also helps us monitor our workers and give them feedback when they are doing good or bad.