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1341 Review
53 Karma

Review on Agentcis by Marcus Hargrave

Revainrating 4 out of 5

Great cloud-based software that helps schools & organizations

I like most of its features, easy to manage it with ease. The app has very good UI for the end users (agents) as well which can be easily accessed from any location. It's great platform for managing all activities related to education agency business/marketing. Support team sometimes slow at responding so need some patience when you are facing problems during your work life cycle using this product. We used agentCIS mostly in India market but still not able use full potentials due to other countries time zone difference etc. I like very much the user interface, it’s very simple to use. It’s a good tool for managing and automating your business process. The customer support is really fast and always ready to help you with any problem you have. We have been working for several months together without any issues or problems. If you are looking for a solution to manage all your agents in a single place and automate workflow between clients, this is surely the right product for you.

img 1 attached to Agentcis review by Marcus Hargrave



Pros
  • Easy access
  • Multiple languages available
  • Simple dashboard layoutEasy accessibility.
  • Customer service availabilityGood software that helps us improve our processes across multiple channels while enhancing transparency among employees
Cons
  • Lack Of flexibility
  • Some bugs here & there....The mobile application needs more improvement...It seems they keep adding new functionalities instead fixing previous ones....Some updates should get done soon...........But overall i am satisfied................I think we will go ahead once again