I like that it's easy for me as an executive assistant who does not have much time to dedicate specifically towards my clients' needs but also wants them kept up to date via email regarding their account status etc., this software allows us access through our office computer system so we can check accounts online without having to go into each client site physically! It would be great if there was more customization available since some things are difficult when you're trying to keep track of all aspects of one particular customer which requires multiple people working together (e.g.
different employees within HR). We've been able to streamline processes between two offices allowing both teams to work collaboratively while staying connected throughout the day.