I like how it helps to keep track of all my patients' medical records. It's easy enough to navigate, but there are options available in customization as well. The software isn't very intuitive at first. A lot of things need to be done by hand (such as adding new medications or appointments). Keep an eye out for discounts! We've been able to save a significant amount from our insurance providers and other vendors through various incentives. Also, we have better control over who has access to which areas within the system.