Handy headset but I never had the chance to use it because it only works for answering calls not dialing. I was able to connect the headset to my work phone in about 5 minutes with no issues. I read the instructions on both my phone and headset and it was pretty easy. -Function key and chat. When I try to dial a number and press the multifunction button to initiate a call or connect to a call I made, nothing happens. Just to confirm that this isn't operator error, I paired my bluetooth earbuds, which I usually use with my cellphone, to my work phone and it worked flawlessly. Return to the drawing board. :(
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