This was my favorite item for about 6 months. I used it every day, multiple times a day. People who say it hurts probably have very poor oral hygiene habits and that's why your gums are bleeding. It's actually not that bad, and you'll get used to it in two uses. My reason for the 2 stars is that I wasn't at home yesterday, so maybe I didn't use it for 24 hours. I come back so excited to clean my lunch the next day and it won't turn on. Tried to charge several times. Loads but doesn't start. He had no problems until he suddenly stopped working. I saw this in other reviews when I first bought it but thought maybe it was just a defective product. I think I got my $30. I would really like a replacement as I really love this product but it only lasted 6 months.
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