The ability to track and manage your fleet without the hassle of manual tracking. The customer service and the ability to integrate with other systems. The lack of integration with third party systems. Some of the fields required are not present. The customer service has improved a lot since they are now in Canada. Their customer service is now available in all time-zones to help with any issues. I have never worked with a company that values efficiency and customer service as much as Traxxall. It is very helpful to have everything all in one place. It makes it easier to track and manage your fleet. It has the ability to track many different aspects of an aircraft from its history through current status. The interface is very intuitive and easy for our staff to use. I wish it was a little easier to pull up specific records that we need. We are able to track all of our assets as well as our employees. This allows us to quickly identify issues with our fleet and also ensure that our employees are getting the training they need to safely operate these assets.
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