The most helpful thing I like about this program is that it allows you to monitor all of your properties from one place which makes things so much easier when managing multiple locations (i.e.- maintenance requests). There are some features such as notifications or reminders where they don't always work perfectly but we have had very few issues in general with their support team who gets back right away whenever there's an issue! It can sometimes be difficult at first getting used to how everything works especially if you're not familiar with using programs similar to theirs before - however once you do get use to them its quite easy to manage through out our entire organization since everyone uses these types systems throughout each department- accounting/finance etc..