I like how customizable it is for churches, so you can have what works best in your situation! Also they are always willing/able (and great) about helping customize things as needed by our small group ministry which makes sense because their products were designed with this idea first - no extra charge or cost just add-ons if we need them later down line but there's nothing wrong here at all!! They've helped us out big time when adding new functionality was difficult since most everything had not been added yet before hand due some technical problems within one piece being updated causing issues throughout other pieces too. The most helpful thing about this software is its simplicity. It does exactly what it says, and you shouldn't have any problems with it. All of our churches use it and love it! There really isn't anything I dislike. This software has been very easy for us to learn how to use. We are able to do all of our online communication through our church's website, which was one of our goals when we purchased the software.