The tool allows us have quick access of our customers which help in optimizing my team work process, also helps me with my daily reporting needs! I would highly recommend this product because it has helped increase its efficiency by multiple ways! Nothing as far i can remember but if you looking for an efficient management system then definitely give acuity 3d products time trial or demo first before deciding whether the features required are available for free version!! Sales Analytics is one most useful feature that allowed easy reports generation & monitoring my marketing funnel metrics. The product we use is quite simple, easy to understand and implement in our business process. We are able to track leads and close them faster using this tool. Sometimes it doesn't work as expected, there's no specific support for that. So please check if your software has any technical issues and try contacting their tech team. I am solving my problem of converting more outbound calls into deals.