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Julio Rattanajatuphorn photo
Japan, Tokyo
1 Level
743 Review
62 Karma

Review on Gelindo by Julio Rattanajatuphorn

Revainrating 2 out of 5

Gelindo's Support for Its Customers Is Lackluster.

Even though Gelindo has a lot of camping supplies, I wasn't impressed with my most recent shopping encounter there. The quality of the item I purchased was satisfactory, but I was disappointed by the lack of assistance I got. I reached out to Gelindo's support staff after experiencing difficulties with my purchase. Unfortunately, I was left feeling frustrated and dissatisfied with my purchase due to the slow and unhelpful answer. Additionally, the website's user ease could be enhanced. It took more time than I would have liked to locate specific products using the search bar and page after page of results. Although Gelindo offers a wide variety of products, we have trouble endorsing them because of the company's poor focus on customer support and website usability. If you're in need of camping equipment, you should seek elsewhere.

Pros
  • Excellent quality goods
Cons
  • Options are limited for global consumers.