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Paraguay
1 Level
739 Review
43 Karma

Review on COVAX by Mark Bishop

Revainrating 3 out of 5

Falls COVAX Quality and customer service are lacking

I was eager to shop at the COVAX online store because I'm a fashion enthusiast and they say they have a wide variety of high-quality clothes, shoes, and accessories. My experience with this retailer, however, was utterly unsatisfactory. First and foremost, COVAX's product quality is by no means acceptable. The garments and shoes I received were a shoddy construction and lacked sturdiness. It was really disappointing that some of the goods I bought started to fall apart after only a few uses. For an online company that professes to specialize in high-quality apparel, it is unacceptable that COVAX places a higher priority on quantity than quality. Furthermore, COVAX's customer service is appallingly bad. Concerned about the caliber of my purchase, I contacted their support team, but received a condescending and unhelpful response. Customer happiness is obviously not COVAX's top priority, which is a major red sign for any online shop. Overall, I am unable to suggest COVAX to anyone looking for high-end fashion items. Anyone who wishes to shop with confidence should avoid this retailer due to the low quality and customer service. Save time and money by doing your shopping elsewhere.

Pros
  • Large assortment of clothing as well as necessities for traveling.
Cons
  • Quality of the product is inconsistent.