I should not have trusted the Jakawin internet store for my cosmetics and toiletries, but I did. In many ways, this firm failed to meet my expectations. To begin with, I wasn't as impressed with their product range as I was with those of competing online stores. In addition, I was able to get the same things elsewhere for a lower price, and their prices were not competitive. Unfortunately, several items in my shipment were broken when it finally arrived. Jakawin's customer care was unresponsive and useless when I contacted them. I had to try a few times before I got a response, and when I did, they didn't have a good answer for me. In general, I did not enjoy working with Jakawin. They don't stand out from the crowd in any way, and their customer service leaves a lot to be desired. I would not suggest doing business with them.