Header banner
Revain logoHome Page
Aaron Gonzales photo
Netherlands, Amsterdam
1 Level
683 Review
50 Karma

Review on F2C by Aaron Gonzales

Revainrating 3 out of 5

The F2C Online Store Provides Disappointing Quality and Terrible Support to Customers

As someone who enjoys doing things themselves, I frequently buy supplies and instruments online. Having said that, the most recent interaction I had with the F2C internet store was a major letdown. The standard of their tools was below average, despite the fact that they had an extensive selection of products. The drill I bought stopped working after only a week of use, and the replacement I got was not an improvement on the original. The saw I purchased was dull and unable to be used right out of the box, and the company's customer support staff was unresponsive and unhelpful in attempting to resolve the issue. In addition to that, the method of transportation was a living nightmare. The delivery of the products was delayed by several weeks compared to what was guaranteed, and the packaging was damaged due to improper handling. Overall, if someone were to ask me to recommend an online store for dependable tools and equipment, it would not be the F2C online store. The combination of their low-quality products and poor customer support results in a shopping experience that is frustrating. I am sorry to say that I will not be coming back as a consumer.

Pros
  • superior products
Cons
  • There are few available choices for international shipping.