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Saudi Arabia, Riyadh
1 Level
754 Review
47 Karma

Review on 🦈 Renewed Shark Steam Mop: Deep Clean and Sanitize Hard Floors with XL Water Tank and Long Power Cord by Robert Fulce

Revainrating 5 out of 5

Defective product, unacceptable customer service.

Defective goods, unacceptable behavior towards the customer. After six months of use, the steam mop stopped producing steam. Shark does not have a customer support email address. So if you have a problem you have to call customer service which would be nice if they ever contacted a person but they don't. I can't even resolve my issues with the company because customer service hangs up before I can contact the person, there is no support email address (how is that possible in 2018, I have no idea), and I I have a broken steam cleaner. Really such a disappointing experience.

Pros
  • Price
Cons
  • Small things