I like that they are open to trying new things, which makes them innovative in their industry! They listen well when you bring up concerns about how your profile looks online versus what it actually says/looks for applications. Inexpensive software and services such high availability of consultants who know this particular niche market very effectively from experience working with other firms within our space (i don't mean we're all clones). Their website needs work -- too much "flashy" stuff going over my head sometimes but not enough useful content or explanations. Look around at others if considering hiring someone locally so there's more options available than just one candidate provider here; many offer multiple providers under various names & different areas covered by each team member / consultant.