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1 Level
792 Review
41 Karma

Review on GIT-ZEN by Travis Flores

Revainrating 5 out of 5

Ticketing system that is simple and effective

The ease of use, the ability to see all the tickets in one place and also being able to assign them to certain people. It's easy to get lost when searching for tickets or creating new ones. There are some features such as assigning a ticket to someone that I haven't found yet! Definitely try it out if you're looking for a ticketing system that is simple but powerful and can be used by many different departments within an organization. We were using a number of different ticketing systems which made it difficult to keep track of what was going on. This has helped us make sure we are moving as quickly as possible through our backlog of tasks. Also, it helps everyone remain updated on what tasks they have and what they still need to do.

img 1 attached to GIT-ZEN review by Travis Flores



Pros
  • Ability
  • Integrates with Microsoft Office (Word) seamlessly so there isn’t much additional training needed.
  • Easeof Use
  • Very user friendly interface from my experience thus far
  • Great feedback feature where others who reply will know about those replies
  • Easy Searching Feature
  • Powerful Notepad Functionality
  • Integration into MS Word
  • User
Cons
  • Some cons