Although the product arrived on time, an RJ-12 cable was missing and others that were not needed. The package included an EHS36 box, a Sennheiser cable, an audio cable for Plantronics, everything you need. It also included an optional RJ-11 twisted pair telephone cord and RJ-45 flat cable. None of this is required for this device in any way. The main RJ-12 cable (going from the EHS36 to the phone itself) was missing. Now I just have to buy this cable, which is far from perfect.
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