It took me a while to figure out how to turn this little thing on. And as soon as I turned it on with the help of my colleague, it wouldn't stop making annoying ringing. I was willing to contact the seller. But then another colleague helped me. So the solution was that it didn't want to connect to the network filter (I use it at work). Since then I have absolutely fallen in love with her. It keeps me warm all day, whether I'm sitting at my desk and freezing every day. It doesn't get hot either. I definitely recommend this to everyone. I don't like anything either
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