Plumber (30 years experience) installed this and said the sprayer was faulty. It doesn't turn off. When the main faucet is turned on, the sprayer drips water onto my countertop and the faucet pulses and makes a thud! He said to call Moen for a spare needle. I can't speak to any man in Moena. My only option on the phone system was to hang up or schedule a call back next week. Moen's link here on Revain is for Canadian customers. I really hope they send me a replacement atomizer and it works, otherwise I'll have to hire a plumber again. I rarely write negative reviews, but I am very dissatisfied.
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