This was a big disappointment. I wanted to love this product but it really let me down. Just to be clear, I'm looking at the most expensive option, the UQ-AAA Compactpro for Android (the one with the red color around the lens). I want to be clear on this matter because someone could easily think my comments are about cheaper versions. because they look so similar. I have a Note 9, so I knew I needed a high-end adapter (not the cheap ones you can find) to switch from a micro-USB device to the newer USB-C that newer phones have to have. I also knew I didn't want to constantly remove my rugged phone case, so the adapter made a huge difference in everything. Although it was uncomfortable, it was really me and not the product. However, I've used 3 different adapters and couldn't get it to work with my high-end Note 9 (product error #1), even though the website says USB-C phones should work with the adapter. Plan B was to use my perfectly working Note 4 with micro USB port. So, after removing the Otterbox case, it took forever for the app to recognize the camera (product bug #2) with a supposedly fully compatible phone. In this case, the image quality was very poor. It was very difficult to discern shape or figure unless there was a significant temperature gradient (e.g. person, animal, heat hatch, etc.). I came to the conclusion that the missing "visible spectrum” lens used by the competitor Flir is really needed here to see objects in houses. Let me clarify that the photos that this company posts in the description on Amazon are not true. I think that's my biggest gripe, those obviously misleading images SEEK uses on Revain product pages. It shows very clear electrical panels and industrial-looking images of temperature gradient channels. YOU WILL NOT GET SUCH PICTURE QUALITY. Without the Flir second camera lens, 70% of the time you just get color speckles. I once resigned myself to a gloomy picture. The next day the camera no longer gave the correct temperature. So now I have a really bad picture with temperature information that is total nonsense. For example, I was trying to see how much heat I was losing through my gas fireplace, so I looked at it through a camera. He told me the tiles around the fireplace were 5-15 degrees Fahrenheit (yes. I checked twice to make sure they weren't mysteriously flipped to Celsius), but those temperatures were impossible. It was about 38 degrees outside and 65 degrees inside, so the readings were wrong. I held it to my hand and it read about 80 degrees Fahrenheit, but when I returned to the fireplace it read 15 degrees again. I tried it in my son's room and it all fluctuated around 40-50 degrees which was wrong again. I reinstalled the app but nothing changed. I mean, theoretically it's great to have a range of -40 to 600 degrees, but if a product can't work at room temperature, who really cares, right? I went to the manufacturer's website and wrote to them. Her response was the last straw that made me send it back. They told me to check my security settings on my phone to make sure there weren't any issues (didn't bother to explain to me what settings they even refer to) and if not then "talk to Revane , because it sounds like you are a broken camera. I think? Since when did the manufacturer tell me to go to the store instead of repairing/replacing their product? At that point I was done with this company. I packed the camera and sent it back after less than a week from scrap Pros: - It's small and comes with a carrying case Okay. That's all. It's all I can think of. While it has other potential advantages over a comparable Flir model, one of them is important because it doesn't really work properly. Trash. It's not user-friendly and is essentially a major publicity stunt to lure you into buying something else. -Temperatures are low Wrong and misleading - Website compatibility information is rubbish and wrong. Do not buy this product! I will buy a Flir top model as soon as Revain posts the refund to my account. I had to start with the industry leader.
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