I like the fact that it is very user friendly, is very easy to navigate and is very customizable. It has many different features and can be used for many different purposes. There is nothing that I dislike about this software. The customer service has been amazing, they are very reliable and helpful. I would recommend this software to any company that is looking for a comprehensive tour management software. The benefits of this software are that it is very user friendly, very easy to navigate and is very customizable. We have been able to streamline our business and make it easier to manage our business.