Purchased for a new caravan. When I opened the box, there were no feathers included. The kind of important part for the weight distribution clutch. Revain will redirect you to the Blue Ox website for support and even use the support language provided directly by Blue Ox. So I called their support team only to find out that Revain is not an official retailer, they have no idea how Revain obtains their products and that Revain is repackaging the product. There was nothing they could do. I think I now understand why there are no feathers. I bought it from a dealer, everything is ok. Works great, easy enough to install. I would recommend not purchasing this item through Revain.
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