These bugs were revealed immediately after the purchase (in December), but I hoped that they would fix it with the next ates. In February, I called support for the first time. there they "shrugged me off", saying that it was necessary to ate the version of the operating system and then call. ated, waited for the bug to reproduce, called again. Support began to look for the extreme in the SIM card, the quality of communication, in anything, but not in the device. Fulfilled all the moronic recommendations, began to wait for a call on the agreed day and time. Of course, no one called back. After an independent call, I got to a new specialist and everything went in a circle (sim card, communication, lunar eclipse .) as a result, the specialist was very happy when he found out that my OS firmware was outdated again and demanded to ate it. A certain time passed, the bug did not disappear anywhere and no one was going to fix it. Again, I independently contacted support, since the firmware version was up to date, the specialist took the reports he needed and said that he would call back in a week. O miracle! But they really called me back . and said that a new version of the OS was released over the past week and now I need to ate and I will be contacted in a week. A week later, they really got in touch and said that the bug engineers had received an order to download the program and reproduce the bug within half an hour. Since the bug is floating and only happens when the phone has been idle for a while, the requirement was initially unfeasible. In general, the conclusion is: the support service does not even try to delve into a rare bug, they frankly play football and dynamite on you. And this despite the fact that I agreed to simply replace the device with a working one.
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