The closure is not as pictured. Its a soft strap you have to awkwardly feed thru little plastic clip EVERY TIME you put it on.Who designs these things? They should have people who need it try it, & also try to use it themselves!Even so, it doesn't close tight enough to keep the pad around your neck. & the pad doesn't come around the front neck enough.The outer material is a semi hard plastic which isn't very comfy. Needs a thick soft cover. washable fabric cover.
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