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1 Level
1295 Review
54 Karma

Review on VCC Live by Josue Porter

Revainrating 3 out of 5

I have used vcclive before and was very impressed with their service.

I have worked with other cloud contact center providers before and was skeptical when I heard about vcc live because of the hype. But after speaking with them, and having a demo, i am glad I decided to give them a try. The best thing I liked about them is that they are transparent about their pricing, the services they offer, and how to use them. It feels like you are talking to a friend and they are sharing their knowledge instead of trying to sell you something. And it is so easy to get into the system. It works without any problems. When I asked if they could help me with a specific issue, they came back within minutes with the answer. I will definitely recommend them to anyone looking for a good cloud contact center. Thank you!

img 1 attached to VCC Live review by Josue Porter



Pros
  • You can easily connect your own hardware/software.
  • Their support team is friendly and fast.
Cons
  • Pricing is expensive
  • Their pricing seems a little confusing