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Cathy Wood photo
Netherlands, Amsterdam
1 Level
515 Review
0 Karma

Review on Fluval A20093 Motor Head Maintenance by Cathy Wood

Revainrating 5 out of 5

Customer service was great!

My Fluval 06 filter's impeller broke and was in urgent need of replacement. Luckily I had a UL listed AquaClear 70-110V backup surge protector (includes AquaClear 70 Carbon, AquaClear 70 Foam and AquaClear 70 BioMax as fallback and my fish survived but I had to replace the impeller which I bought with a replacement kit from Monster Pets originally arrived in a plastic box with a broken impeller (see photo) I contacted Monster Pets straight away and Tom helped me by sending a replacement via Priority Mail I eagerly opened it to find it had gone through another shift Protected by bubble wrap, raised my fist to the sky and said yes! Recommended buy from them. Six stars! Okay, I'll switch to decaf tomorrow.

Pros
  • Stylish and modern design
Cons
  • Some troubles