Review on HP F2B56AA External Slim CD/DVD RW Drive, Portable USB, Black: Read/Write with Ease by Quinton King

Oh my god I couldn't be more angry! I've spent the last hour on the phone while HP was transferred from one robotic person to another. I have been assured by the HP sales team that this item will allow me to download (or "rip") music from my CDs to my computer and also burn CDs. I envy the HP 360 and Windows Media Player throws an error for every single track it tries to copy. I've poured out countless articles on "community support" and as I said, the hour has been translated for HP Automata everywhere. "Product Support" for this item only gives you the total horsepower number. Doesn't rip music. all reason to buy. So upset! I want to return it and then go to Best Buy and buy their recommendation and ask the seller to make it work.