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Japan, Tokyo
1 Level
450 Review
0 Karma

Review on 🍝 Chantal Induction 21 Steel 3-pc Pasta Set: Ceramic Nonstick Fry Pan, 6 qt Stock Pot, Brushed Stainless Steel by Courtney Knight

Revainrating 3 out of 5

Thrown away in a week for dinner sets

We really liked this product. About a week. And then the 10-inch pan's enamel began to chip near the handle. We were all ready to buy a 12-inch pan when the downside became apparent. As disappointing as the quality of the product was, the manufacturer's customer service was just as bad. We expected them to replace the pan, but after exchanging emails (they don't have a support phone to take calls), sending photos of the problem and a copy of the receipt, we were told to go first to work with the retailer, and later we had to work with Revain. Thanks but no. Instead, we bought an all-clad set of pots.

Pros
  • Satisfied so far
Cons
  • No insurance