I like all of it, but especially easy customization for multiple locations in one system! It's also very user friendly with no hard-to use features or anything too confusing at first glance. Nothing really dislike about this product as far as its ease of using goes, however if there was more training available then maybe they could have worked out some kinks quicker than what has been done so far? A great tool overall because we can now pull our data together without having several spreadsheets scattered across different computers/websites etc., which makes keeping track much easier when working remotely during long stretches of time between shifts (or even just waiting).