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Jeremy Edwards photo
Spain, Madrid
1 Level
715 Review
71 Karma

Review on Gowhods by Jeremy Edwards

Revainrating 3 out of 5

Disappointed in the quality and customer service of Gowhods

On the basis of their assurance that they would offer top-notch sports and outdoor gear, I recently made a few purchases from the Gowhods online shop. However, I was incredibly dissatisfied with both the product quality and the level of customer care. First off, the fitness and exercise equipment I bought was of poor quality and fell short of my hopes. After a few uses, they readily broke and were weak. They were unhelpful and did not offer any solutions or compensation for the defective goods when I contacted their customer service department. In addition, the items I bought did not match the website's description. The actual quality of the goods was poor, and they appeared entirely different from the pictures that were displayed. I attempted to return the items, but their customer support staff was uncooperative, and I was unable to get a refund or exchange. Overall, I had a bad experience with Gowhods, and I wouldn't suggest it to anyone searching for top-notch sports and outdoor equipment. The customer service was poor and the quality of the goods was subpar.

Pros
  • Products of a superior quality
Cons
  • fewer actual store sites