
I bought this as a 'refurbished' product so I'm not sure if my problem is a defect or just a device. If I turn on both fans, they run correctly for a few minutes, then one of the fans turns off for a few minutes, and then turns on again. This cycle continues as long as I use the device. It's not blowing on one fan enough and I have to wait for it to return to both fans to blow enough water out of the car. Assuming it's not a defect (overheating protection?), I would never buy this product. I can hand dry my car as fast as this machine gets the job done. I contacted the seller (ELDS) about the problem. They were very helpful. They said I can return the block. I wanted to know if it is broken or if it works. They have contacted the manufacturer and believe the problem is a faulty switch. The switch and installation instructions will be sent to me. If this solves the problem I'll be happy to keep it. Excellent service is crucial to customer satisfaction.

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