I like that this software can be easily set up, integrated with other systems (CourtConnect), has multiple modules available in different languages so you don't have to use one language only; also very customizable! It's not perfect but we're using it as an add-on service rather than replacing our current system - if there were more options/features then maybe they could do better at making sure everything works together seamlessly? We are solving issues related to data entry into various databases by creating templates from information provided via email or faxed documents.