The best part of using keatext as compared with other tools in market was its easy integration into our CRM tool which makes it easier for us when we need them most - at time like this! I would say nothing really but if there's anything i dislike about Keattext then perhaps could be their pricing model or maybe lack thereof? So far so good though; great team & excellent product overall!! Excellent Customer Support (in realtime!) always willing/able / eager enough answer all my questions immediately without any hesitation even after hours upon days since last reply received back!! Just awesome guys over here! Would highly recommend anyone looking out solutions similar kind who have business requirement requiring some analytical data processing through machine learning algorithms along side traditional methods suchas NLP etc., Give em' A try once.
It will surely work wonders especially.