Review on The Ultimate Solution for Mold Detection: MyMold Detective MMD205, 3-Room Sample Pack by Brian West

I had several problems with the misunderstanding of the product and service (mainly the tests told me about the presence of mycotoxins, not the likelihood of their presence). Received a call from the CEO who spent 20 minutes explaining the product and my misunderstanding with mycotoxins and also apologize for the delay with the final recommendation report due to storms in January. He was also very open about areas where the company needed improvement. He asked me for more recommendations to improve the company and finally offered me some free trials. Every new and growing business will go through some growth challenges. But few will be successful, and usually success depends on how genuinely customer-centric the company is. Well, the CEO's call is definitely the ultimate testament to how committed the company is to its customers.