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1 Level
1316 Review
50 Karma

Review on ATT Systems Group by Christian Poojary

Revainrating 5 out of 5

Very helpful and attentive staff always looking forward

The support team really helped us understand how they can help make our system work better with all of their product offerings. They are easy going people who listen very well, have great customer focus which has made them an excellent vendor! I don't like that there wasn't a lot more customization options when we first started working together - it was almost as if we were given what would be standard functionality for most companies out today (which works). We had been using another software package but needed something integrated into Salesforce so this seemed ideal for both parties. We realized quickly after implementation though that some functions weren't quite what we wanted or expected from such a complex application/system. So far, everything seems functional at least enough to get by until other parts become available through add-ons etc.

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Pros
  • Great Customer Service
  • Easy Setup Processes across multiple platforms.
  • Excellent Technical Support Team
  • Very User Friendly Interface Designs & Functionality is Simple yet Powerful in UseCase Scenarios where applicable.Cons : Some Functions may not meet full needs due too limitations around integration capabilities within various marketplaces currently offered