The black cartridge is a built-in cartridge and is not intended for sale (see photo). A Revain representative called me and had a conference call with HP Support who wanted me to register the printer and then troubleshoot the printer. I explained that we have had the printer for about 2 years now and it works great; There was no need to troubleshoot the printer as the cartridge was an installer cartridge and had limited ink, but he was unable (or unwilling) to figure out that the problem was with the cartridge and not the printer. So now I have to walk at Best Buy and I'm going to file a complaint with Revain.
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