Review on Effortlessly Print, Scan, And Plot With The Epson SureColor T3170M 24" Multifunction Printer & Plotter by Shawn Vennakota

Update: Epson rep on phone says printer is "whole unit replace" even though the warranty documentation says next-day, onsite service. Have to disassemble and box it up and ship it back for a replacement. Warranty was prime reason for choosing this printer.Multiple errors during setup that could not be found at Epson.com. Had to search random websites. Error 00159A motor overtorque turned out to be caused by paper roll having too large a diameter and not rolling freely in slot. Paper purchased was what revain recommended. Had to strip off about 20 meters of paper to reduce roll diameter to clear this error. Then got a paper misaligned error and had to reload. Then got a paper jam and had to manually cut paper and pull out forcefully, leaving a bit of debris that fortunately did clear itself after the mandatory power cycle. Reloaded and got another jam. Reloaded and got a 00113C error (motor reversal count limit). Went through revain return process on website and got to point where I was given the option to have a call back. revain support called immediately, but had to hold for 30 min to get Epson on the line for a conference call. First thing we were told is that maximum paper roll diameter for this printer is 4.3 inches which equates to 130 ft of paper, even though machine settings default to 300 meters of paper during a paper load. revain-recommened paper we purchased was 300-foot roll with 5" diameter. Epson price for plain paper that fits this machine is $125 for 131 feet, which is basically $1/foot. Perhaps this wasn't a good choice for our business.