I like how easy it was for me to learn, as well as how simple it is to use once you get used to it. It's not very user friendly at first, but after some time with it, it gets easier. The fact that it has all of my information in one place makes life much simpler. There isn't anything about this program that I don't like. Sometimes when I'm searching through patient notes or other things, there can be lag times between what I am looking for and actually being able to find it. This doesn't happen too often though. If your goal is to have everything in one place, then this software will do just fine. We've been using this program since we started our practice over 8 years ago now, so it really does help us keep track of everything.