The most useful feature is that it allows me to keep track of my projects, tasks, milestones etc in one place without having multiple apps open or going back & forth between different tabs/apps! I dislike how there's no option for custom colors - everything looks very similar so this can be difficult at times when trying to find things quickly (especially if you're working with many people). It would also help greatly by allowing customization options such as adding more fonts / changing font sizes which makes them easier to read while still looking professional. This software has helped us better organize our work schedule and make sure we stay organized throughout each day. We've been able to assign specific roles within teams depending upon their skill set.