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Turkey, Ankara
1 Level
744 Review
39 Karma

Review on CaseBuy by Gunaraj Varga

Revainrating 1 out of 5

Unreliable Products and Terrible Support Characterize My CaseBuy Experience

In my experience as a frequent internet shopper for electronics and accessories, CaseBuy has not lived up to my expectations. They assured me they sold only high-quality items, but the laptop case I bought from them ripped apart after only a few outings. Their customer service team was unresponsive and unhelpful when I called them for help. In addition, the products sold by CaseBuy appear to be of lower quality than those sold by other web retailers I have used in the past. In addition, I've found that their prices are much higher than those of other, comparable shops, making it difficult to rationalize making a purchase from them. CaseBuy's shipping times are extremely slow, and the tracking information given is often incorrect or nonexistent, which causes my orders to be delayed longer than necessary. My already disappointing shopping experience has been compounded by the need to contact customer service numerous times before any resolution is reached. In conclusion, I cannot endorse CaseBuy as a trustworthy and dependable tech accessories retailer. Both the quality of their goods and the assistance they provide to customers are poor. There are plenty of other choices out there that are superior in terms of quality of goods, affordability, and dependability of service.

Pros
  • Website that is simple to use and has a straightforward purchasing procedure.
Cons
  • Poor delivery reliability and inconsistent product quality.