To be honest I hate this machine really . It's such a huge mess to use. It lets water through at an incredible rate and that's part of the design! It even comes with a drip tray to catch any leaks, but it needs to be emptied literally every two uses. And when emptying, it's almost impossible to prevent a spill. If you have a 100% waterproof, stain-resistant counter, that's probably fine. For everyone else, this is a serious design flaw. Also not satisfied with the temperature of the coffee. I follow the instructions to the letter and my coffee (latte) is still just warm enough. If you can no longer make coffee at home due to COVID-19, you may be fine. For everyone else, avoid this holey mess. UPDATE: 1.5 years later, toast the car. A pump running at part load (all cleaning/descaling cycles completed) can only produce about 1/4 the normal amount (e.g. 1/2 shot vs. 2 shots). Sure I used it 2 times a day but a $450 car dying after a year and a half is awful. Avoid this poorly made junk.
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