It's so easy to use! I can do all my church stuff right from this one place - emailing members about upcoming events (which are automatically e-mailed out), scheduling for services online or by phone/email with our scheduler admin who is also in charge if things like emergencies arise that need immediate attention (church staff member). We're seeing results as more people register their kids' baptismal dates now which has been very helpful! My only wish would be maybe there was an option where you could set up your profile once then have it follow through when adding new information? Otherwise everything seems pretty intuitive though not too overwhelming at first glance :) Great customer service team behind these guys along side great product options / features we chose well!