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1229 Review
39 Karma

Review on Massively.ai by Adolfo Goins

Revainrating 5 out of 5

Using Help Scout, my team gets faster response rates

I like that it is very simple to use for newbies as well as advanced users. It's also great because of how many integrations you can do with this platform! The only thing I dislike about massively is that sometimes they don't update their app quickly enough so we have some features not available yet or are buggy. So keep that in mind when choosing your software solution. We're able to answer questions from our customers instantly without having to send them an email. This has saved us time and money while providing excellent customer service at all times.

img 1 attached to Massively.ai review by Adolfo Goins



Pros
  • Super fast
  • Clean design which makes sense, does exactly what needs doing.
  • Allows me track multiple platforms (ie Yelp reviews) within one place instead cluttering my inbox by responding/replying individually too each account manager who sends out emails requesting feedback..yay no more managing individual accounts anymore :)
  • Automatically imports Instagram posts into mass posts
Cons
  • Nothing here