1 Level
819 Review
40 Karma
Review on Basic Advisor by Mark Erandio
Basic Advisors is Great Program and Excellent Customer Service
The app has been very helpful in keeping our employees up-to date with their information (iPad version). It's easy for me as an employer administering this program since I am not always available at work when they are needing assistance or updates! There isn't much that we dislike about basic advisor but there could be more options within it such as email notifications of changes etc.. Overall its great!! We have found some issues regarding time zones which makes scheduling meetings difficult however these were resolved quickly by contacting support team via live chat feature provided through website wwwbasicadvisor com.
Pros
- Easy to use
- Not too many steps required.
- Very user friendly interface & accessible features from each device type(desktop, iPad)
- Quick response times whenever problems arise during any stage using product
Cons
- Some bugs / glitches can occur sometimes
- Time zone issue still exists although being addressed
