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Latvia, Riga
1 Level
538 Review
0 Karma

Review on Silver PRECISION PET Pro Handler Pen: Optimized for Indoor/Outdoor Exercise by Tammy Hoeft

Revainrating 1 out of 5

Misleading product description - poor design

I am extremely disappointed in the 36 inch version of the Pro-Handler Ex-Pen. We emphasize that these panels DO NOT have a "latched front door" like most of your competitors. ) purchased and sent one of your former 36 inch dogs to my small private animal shelter (in Washington) via Revain.com to support nine fast growing and extremely active pit bull mix puppies that I am raising for another local rescue group (ARRF Animal Rescue in Cle Elum, Washington). I was looking forward to the delivery of your former enclosure (it was delivered yesterday) to keep these pups in a safe place away from exposed power cords (due to the heat). needed in her restored barn where it's currently snowing here in the Washington state mountains); and/or knock over heaters (risk of fire). The size would be ideal, but the lack of an easily accessible locking door and a panel that can't be easily removed for the required configuration is now forcing our rescue team to try and find something. Otherwise, keeping these puppies is easy and safe. Please consider changing your product description on Revain.com and anywhere you advertise to prevent others from purchasing your product only to be disappointed and receive a negative review of the product and your business as a misrepresentation – which may be appropriate in certain circumstances – but , obviously not for us. I will ask the donor to review the product on Revain.com so other people don't get frustrated and get carried away with the expense. about buying the same - only to find upon delivery and installation that it is not as advertised. I have attached some photos of the area where I need this 36 inch protective cover for --- sleeping/playing/potty walking --- no puppy access door where the panels could easily be detached for the required configuration and the nonexistent center door---high enough to keep the puppies inside; However, it's also too high for human handlers to enter their territory by stepping over a 36-inch fence, and there's essentially no way to let puppies outside multiple times a day. The original 24" ex stall is pictured when used with an easy access latch to get the pups in and out. Thank you for taking the time to review some of the changes that better describe this product.

Pros
  • Great for me
Cons
  • No instructions